Frequently Asked Questions

Do you have any questions about our writing services? Check out the answers we provide for the most popular queries:

What is is a service that connects qualified writers with clients, who seek for expert assistance with any kind of content writing. Customers get more insight into a particular subject, generate thoughts for a presentation, receive guidelines for all kinds of content.

Where does my writer come from?

We hire writers from different countries, including the USA, UK, Canada, and Australia. All of them are great experts in their field of study as they have BA, MA, or PhD degrees and successfully passed the tests during the application process.

What to do if I didn’t get the confirmation email?

First of all, check the Spam folder. If there is no email there, reset your password here.

In case you didn’t receive the email after resetting the password, please contact our Support team at

What should I do if I forgot my password?

If you don’t remember your password, go to your login form and use the “Forgot your password” option. You have to indicate your account email and all further instructions will be send immediately. Use the following link to reset your password.

Is your service secure and confidential?

We guarantee 100% confidentiality and security. We ensure that all of your personal information is kept private. Make sure that you don’t share such information by yourself while communicating with the writer in the chat. We cannot control the live chat, so we advice you to keep your conversations within the working limits. According to our Confidentiality Policy, your email address, phone number, name, and location won’t be disclosed to any third parties.